FAQ

You can always contact us for any of your questions!

What is screen printing?

Screen printing is a technique where ink is pushed through a mesh screen using a squeegee to transfer a design onto a particular item. 

What type of inks do you use?

We use both plastisol ink as well as water-based ink if requested.

What is your return policy?

Because what we do is custom to each project, we do not accept returns on any order. 

What are your payment terms?

We required a 50% deposit prior to any printing. Before the order can be delivered, the final payment must be made. 

What is your pricing for graphic design work?

Depending on how detailed the design is depends on the cost. Typically we can give an estimate, but once the final design is complete we can give the exact price. This is because things may be added or fixed based on the clients wants. 

Can I make changes to my order after it has been finalized?

Certain changes can be made at no cost or they may incur a fee. It is based on the individual job, but we are happy to work with you!

What is the minimum quantity I can order?

All jobs require a 24 piece minimum. 

Do you ship nationwide?

Yes, we do! Shipping is paid by the customer.

How long will it take to receive my order?

Once the artwork is approved and the deposit has been made, it can take anywhere from 5-10 business days to complete the job.